Returns and exchanges are welcome within 48hours of receiving your order delivery.

Buyers Guide

If you’re wondering how to purchase a rug you love on the Heriz Gallery online store, look no further. We want you to have the best online shopping experience with us! We know online shopping can sometimes be daunting, but we’ve built our online store with the user experience in mind.

Simply browsing before you visit our physical store? Getting ready to click, add to cart, and buy that special rug online? Rest assured that the information in this Buyer’s Guide will be relevant and useful, either way. Here we provide key information and concepts you should consider when purchasing premium quality rugs.

Understanding Our Rug Categories
How to Choose a Rug
Determining the Value of a Rug
Refurbished Rugs
Size Guide
HG Rating Guide
Handmade vs Machine-Made Rugs
Weave Density
Caring for Your Rug
Rug Trends: The Future of the Rug Industry
Differentiating the Rug Industry