Questions and Answers

How do I clean my carpet?
Everyday vacuuming is recommended. Our reputable, dry carpet-cleaning products will also assist in removing stubborn grit and odours.

How do I treat wine stains and everyday spills?
Immediately pour salt onto the affected area as this will absorb excess liquid and help prevent saturation. Treat the area with one of our dry carpet-cleaning products. Should you not succeed in removing the stain, then professional cleaning is suggested.

What can I do to remove pet stains?
Pet stains are particularly detrimental to the natural fibres used for weaving your carpet. Pet-stained carpets must be cleaned by a professional to minimise colour-running and permanent fibre damage.

Can I wash my carpet at home?
Professional washing and drying is strongly advised. Home washing may result in colour-running, shrinkage and fibre damage.